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Privacy policy

MF Builders Limited is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or communicate with us. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect and process different types of information depending on your interaction with us:

a. Personal Information

  • Contact Information: Includes your name, email address, phone number, and mailing address.
  • Project Information: Details about your project requirements, budget, and preferences.
  • Communication Data: Any information you provide through email, phone, or website forms.

b. Non-Personal Information

  • Technical Data: Includes IP addresses, browser type, operating system, and pages viewed on our website. This helps us improve the website’s functionality and user experience.
  • Cookies: We use cookies to enhance site navigation, analyse site usage, and assist in our marketing efforts. You can disable cookies via your browser settings.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide construction services and manage project inquiries.
  • To communicate with you regarding quotes, services, and project updates.
  • To send newsletters, marketing information, and promotional offers (you can opt out at any time).
  • To improve our website’s functionality, services, and customer experience.
  • To comply with legal and regulatory requirements.

 

3. How We Protect Your Information

We implement various security measures to ensure the safety of your personal information:

  • Data Encryption: Sensitive information is encrypted both in transit and at rest.
  • Access Control: Only authorised personnel have access to personal data.
  • Regular Security Audits: We regularly review and update our security measures to protect your data.

 

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • Service Providers: We may share information with trusted service providers who assist in website management, marketing, and service delivery.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.

 

5. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections if your personal data is inaccurate or incomplete.
  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes.

 

To exercise any of these rights, please contact us using the details provided below.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After that, we securely delete or anonymise your information.

7. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

8. Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We recommend that you review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

MF Builders Limited
Unit 82a James Carter Road,
Mildenhall, Bury St. Edmunds,
England, IP28 7DE
Email: [email protected]
Phone: 01284 645 893

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